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Events can be unpredictable — weather, unforeseen circumstances, or other hitches can cause changes. If your event is canceled or postponed, here’s what to do: Stay Informed: We'll communicate any changes directly through app notifications with updates and next steps. Refund Process: Refund rules vary by event. To check if your ticket is eligible for a refund, head to the ‘Info’ tab on the event page and look for the organizer's Refund Policy. If it’s not listed, contact the event organizer directly for help.

Keep your finger on the pulse with real-time event updates. The 7am Passport app is a great way to receive real-time notifications and updates about your events. The app provides immediate access to all the details you need to know for last-minute changes or important announcements. Here's how to stay updated: 1. Download the latest version of the 7am Passport app. 2. Sign in with the same account you used to purchase your tickets. 3. Follow the events you're interested in to receive notifications and updates directly on your mobile device. Stay connected for a smooth event experience, and we will keep you informed every step of the way.