I Haven't Received My Ticket. What Should I Do?

If you're facing issues after buying your tickets, these are your options: Assistance with Accessing Your Tickets: If you’ve already tried to access your tickets in the 7am Passport app without success, please check our detailed guide on how to access your tickets. Event Updates: For the latest news or changes to your event, check the app or get in touch with the event organizers directly. Further Assistance: For any other questions, don't hesitate to contact support@7am.io. We're here to ensure your event experience starts off right. Looking forward to making it memorable for you!

Immediately after your purchase, you will receive an email confirmation detailing your transaction. For an even smoother experience, download the 7am Passport app from the App Store or Google Play for easy access to your events. Here’s why the app is a game-changer: Instant ticket access Offline scanning Exclusive ticket benefits Easy ticket transfer Event updates Prefer to go app-free? You’ve got options: Visit http://qr.7am.io Confirm your email A QR code will appear, ready to be scanned at the event door.

If your confirmation email hasn't arrived, here’s how to proceed: Check Your Spam Folder: Occasionally, emails can end up here by mistake. Double-check Your Email Address: Make sure the email you provided when purchasing is correct. Contact Us: If your confirmation is still nowhere to be found, please email us at support@7am.io. Our team is ready to swiftly resolve this for you. We're here to help every step of the way.