Purchase Confirmation

If you're facing issues after buying your tickets, these are your options: Assistance with Accessing Your Tickets: If you’ve already tried to access your tickets in the 7am Passport app without success, please check our detailed guide on how to access your tickets. Event Updates: For the latest news or changes to your event, check the app or get in touch with the event organizers directly. Further Assistance: For any other questions, don't hesitate to contact support@7am.io. We're here to ensure your event experience starts off right. Looking forward to making it memorable for you!

If your confirmation email hasn't arrived, here’s how to proceed: Check Your Spam Folder: Occasionally, emails can end up here by mistake. Double-check Your Email Address: Make sure the email you provided when purchasing is correct. Contact Us: If your confirmation is still nowhere to be found, please email us at support@7am.io. Our team is ready to swiftly resolve this for you. We're here to help every step of the way.

If you can’t find your ticket, here’s what to do: 1. Check Your Email: Look for the purchase confirmation. It confirms your order but doesn’t include the ticket itself. Be sure to check your spam or junk folder, as the email might have landed there. 2. Open the 7am Passport App: Your tickets are stored in the app. Just sign in with the same email you used to buy them and head to the 'Tickets' section. Still no confirmation email or tickets in the app? Reach out to us through the app's support feature or at support@7am.io, and we’ll sort it out for you.