Gifting Tickets Through the Ticket Hub

The Ticket Hub brings all your tickets and account tools into one place. From here, you can view your account QR code, view, gift or swap tickets, and access key settings to keep everything organized and secure. In this article: How Do I Access the Ticket Hub? How Do I Manage My Account Settings? Complete Verification for Payouts and Resale 1. How Do I Access the Ticket Hub? From the 7am Tickets homepage, click the profile icon in the top-right corner to continue to the sign-in page. Enter the email address linked to your tickets, then click ‘Continue’ to sign in or create your account. Enter the one-time password (OTP) sent to your email, then click ‘Continue’ to complete the sign-in process. Once you’ve accessed the Ticket Hub, you can start personalizing your account. 2. How Do I Manage My Account Settings? Click the gear icon in the top-right corner to update your personal details and manage your settings. Enter your preferred ‘Nickname’ in the field provided. Click ‘Save Changes’ to confirm. In the same area, fill in your ‘First Name’ and ‘Last Name’. Click ‘Save Changes’ to update your profile. Click the ‘Add Phone Number’ button to link your mobile number for OTP login, ticket updates, and important notifications. This next section, 'Payouts and Verification' only needs to be completed if you are reselling a ticket. 3. Complete Verification for Payouts and Resale In Settings, switch from the Account tab to ‘Payouts & Verification’, then click ‘Start Verification’ to begin verifying your identity so you can activate ticket resales and receive payouts. On the Review and Confirm screen, fill in the required fields as shown. Then, check the rest of the information (website, public descriptor, personal details) to make sure everything is correct. In the Payout Details section, add your Stripe account information. This is required to receive payouts directly to your bank account if you decide to use the 7am Resell feature, which lets you put your tickets back on sale securely through our platform. Once everything is completed, click 'Confirm' at the bottom to finish your verification. You’ll then see the Account onboarded screen, which means your details were submitted and are being reviewed. FAQs Do I need to create a new account to use the Ticket Hub? No, you don’t need to create a separate account. Just log in with the same email you used to purchase your tickets, and the Ticket Hub will recognize it. What if I didn’t receive the one-time password (OTP) email? First, check your spam or promotions folder. If it’s not there, click Resend Code on the login screen to generate a new OTP. Can I change my email address in the Ticket Hub settings? No, the email address is tied to your ticket purchases and can’t be changed from the settings page. If you need to update it, contact support@7am.io.

The Ticket Hub is where you log in to manage your tickets. Here, you can easily view your QR code for event entry and keep your ticket details in one place. In this article: How Do I Access the Ticket Hub? How to Find Your QR Code in the Ticket Hub? 1. How Do I Access the Ticket Hub? From the 7am Tickets homepage, click the profile icon in the top-right corner to continue to the sign-in page. Enter the email address linked to your tickets, then click ‘Continue’ to sign in or create your account. Enter the one-time password (OTP) sent to your email, then click ‘Continue’ to complete the sign-in process. Once you’ve accessed the Ticket Hub, you’ll see different options on your dashboard. 2. How to Find Your QR Code in the Ticket Hub? Click the ‘My QR Code’ tile in your dashboard to access your entry QR code. Your unique QR code will be displayed.IMPORTANT: This is your personal QR code — your digital key. It's your access to all your tickets, add-ons, and perks across the 7am platform, so don't share it with anyone! FAQs Can I use my QR code without internet or as a screenshot? Yes. If you login to the 7am Passport app for Android or iOS, you can access your QR code even without internet. Can I share my QR Code? No. You should NEVER share your QR code. This is your personal account code, and sharing it will give others access to your tickets, add-ons, and perks across the 7am platform.

The Ticket Hub makes it simple to keep all your tickets in one place. You can check upcoming and past events, open any ticket to see key details, and use options like gifting or swapping to decide how your tickets are used. In this article: How Do I Access the Ticket Hub? How Do I View My Tickets in the Ticket Hub? 1. How Do I Access the Ticket Hub? From the 7am Tickets homepage, click the profile icon in the top-right corner to continue to the sign-in page. Enter the email address linked to your tickets, then click ‘Continue’ to sign in or create your account. Enter the one-time password (OTP) sent to your email, then click ‘Continue’ to complete the sign-in process. Once you’ve accessed the Ticket Hub, you can start managing your tickets. 2. How Do I View My Tickets in the Ticket Hub? Click the ‘My Tickets’ tile to view all the tickets linked to your account. After clicking the My Tickets tile, you’ll be taken to the My Tickets page, where you can view and manage all your tickets. Here you’ll find two tabs, ‘Upcoming’ and ‘Past’, to track your future events, past events, and access details for each ticket. Click ‘View’ on the ticket you want to open to see all the details, including the event date, time, and the benefits included. Once you’re inside the specific ticket, you can click ‘Gift Ticket’ if you want to send it to a friend or family member. Enter the recipient’s email or username, then click the 'Confirm Receiver' button. Check the box next to 'I understand that gifted tickets are permanently transferred and can't be taken back'. Then click the 'Gift Ticket' button. Clicking this will transfer the ticket from your account to the recipient's account, and they will receive an email notification with instructions on how to access their ticket. FAQs If I gift a ticket, will it disappear from my account? Yes. Once you confirm the transfer, the ticket moves to the recipient’s account. You’ll no longer see it in 'My Tickets'. Why don’t I see the Gift Ticket option on my ticket? Not all organizers allow tickets to be gifted. If the option isn’t showing, that means the event organizer has disabled gifting for your ticket.